PS4 Auto Ejecting Issue (I cannot replicate in shop)

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PS4 Auto Ejecting Issue (I cannot replicate in shop)

Postby BwE » Wed Jul 11, 2018 4:19 am

I keep getting PS4's in for repair with the apparently common issue of the disc ejecting itself, either in a game, movie or whenever. The PS4 will also beep randomly and will potentially turn itself on for no reason or to eject the disc.

My issue is, I cannot seem to ever replicate this in the shop...

I'm happy to clean it out and even disable the eject button if the client wishes.... but what is going on?

I am aware of 'solutions' such as tightening the manual eject screw but there's no point in doing that if I cant get it to fault.

I know the eject button is essentially on the foot of the PS4 and if there is weight on top it could cause it to eject, but even that is hard to replicate.

Any advice?
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PS4 Auto Ejecting Issue (I cannot replicate in shop)

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Re: PS4 Auto Ejecting Issue (I cannot replicate in shop)

Postby nik138 » Tue Jul 17, 2018 8:36 am

i have fixed a few with this issue . what has worked for me is this

cleanning the eject sensor and putting a little solder on it and washing the bottom part of the enclosure
replacing the flex ribbon cable that connects the drive to the motherboard
last option swap rensas chip and all the steps above too

and i have fixed this issue 100% . the 1st step seems to work well .
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Re: PS4 Auto Ejecting Issue (I cannot replicate in shop)

Postby BwE » Wed Jul 18, 2018 1:25 am

Yeah that little sensor on the bd board is the first thing i clean, then the actual button's plate on the bottom half of the case (which is always covered in dust).

I find it silly that on youtube people just disable the button as the first step... :facepalm:

Thanks for your input!

But I still don't quite understand how I can't replicate it - are people putting heavy things on their ps4 and that is affecting it? Are they keeping their ps4 on an uneven surface? By the time it gets to me has it been bumped around enough to semi-fix it? Very strange!
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